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FAQ
Yes, we offer full OEM/ODM services. You can provide drawings or simply share your requirements (size, color, load capacity, etc.), and our technical team will design accordingly. We also provide free 3D design proposals.
Our factory is ISO 9001:2015 certified. Our heavy-duty shelving and pallet racking have passed CE and SGS load-bearing tests. Test reports and certificates are available upon request.
Yes, each product series comes with a standard load capacity chart. For customized or large projects, we can provide FEA reports and structural calculations prepared by our in-house engineers.
Standard products: 15–25 days.
Customized products: 25–35 days (depending on complexity).
MOQ: Steel cabinets – 20 pcs; Shelving – 50 sets (mixable). Samples are available for testing.
All products are packed in knock-down form, wrapped with PE film, and secured in export-grade cartons or steel pallets. We have shipped to over 30 countries, including the US, Germany, Australia, and Southeast Asia. Please share your destination port, and we will confirm experience and provide photos.
We offer a 2-year warranty against manufacturing defects. If any parts are missing or damaged, please provide photos or a list within 7 days of delivery. We will send replacement parts free of charge.
Yes, we can provide pre-production samples. Samples are free for existing models, but the buyer needs to pay for shipping. The shipping cost will be refunded against the first bulk order.
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